The partnership card™ is issued and managed by John Lewis Financial Services Limited, which is a member of the HSBC Group of Companies. The John Lewis Partnership teamed up with the HSBC Group in 2003 to create and jointly manage John Lewis Financial Services Limited, with the aim of providing a card offer that is right for John Lewis and Waitrose Customers.

The combination of the John Lewis Partnership's retailing expertise and customer knowledge, combined with the HSBC Group's significant card experience and technological skills enable John Lewis Financial Services to offer a compelling and attractive credit card.

In addition to the partnership card, John Lewis Financial Services Limited is also responsible for the operation of the John Lewis, Waitrose and Peter Jones account cards.

The substantial partnership card services team is located in the centre of Birmingham and we are continuing to recruit and train a large team to ensure that as we continue to grow we are maintaining the levels of service that our Customers expect.

John Lewis Financial Services Limited subscribes to the Lending Code. This Code of Practice is available on the Lending Code opens in a new window website.