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We're always here to help


partnership card services:

0345 300 3833

(Lines are open 24 hours, 7 days a week)


partnership card application queries:

0345 300 3830

(Lines are open Monday to Saturday 9am-6pm)


partnership card lost & stolen cards:

0800 015 0914 or +44 121 214 5732 (outside the UK)

(Lines are open 24 hours, 7 days a week)


Textphone number (for hard of hearing)

0121 265 3051

(Lines are open 24 hours, 7 days a week)


Application Status

Waiting for a decision? Check the status of your application for a partnership card™.


Calls to telephone numbers starting 0345 are charged at the same rate as standard UK landlines. Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges.

John Lewis Financial Services Limited will never ask you for your internet ID or password in an email. Never disclose this information to anyone.

With partnership card

  • Earn points in over 25 million MasterCard outlets worldwide
  • Convert points into vouchers to spend
  • Access hand-picked
    Special Offers
  • Enjoy high levels of card security
  • Representative 16.9% APR variable
Selection of partnership card colours