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We're always here to help


partnership card services:

0845 300 3833

(Lines are open 24 hours, 7 days a week)


partnership card application queries:

0845 300 3830

(Lines are open Monday to Saturday 9am-6pm)


partnership card lost & stolen cards:

0800 015 0914 or +44 121 214 5732 (outside the UK)

(Lines are open 24 hours, 7 days a week)


Textphone number (for hard of hearing)

0121 265 3051

(Lines are open 24 hours, 7 days a week)


Application Status

Waiting for a decision? Check the status of your application for a partnership card™.


John Lewis Financial Services Limited will never ask you for your internet ID or password in an email. Never disclose this information to anyone.

With partnership card

  • Earn points in over 25 million MasterCard outlets worldwide
  • Convert points into vouchers to spend
  • Access hand-picked
    Special Offers
  • Enjoy high levels of card security
  • Representative 16.9% APR variable
Selection of partnership card colours